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City Centre

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Further information:
Economic Development Unit
Phone (02) 4227 7111

The City Centre is the heart of Wollongong and a hub for jobs, key regional services, cultural activity, entertainment and tourism.

Council's City Centre Revitalisation Team plays a key role in the management and development of the City Centre. Some key responsibilities of the team include:

  • Managing Council’s free City Centre WI-FI
  • Issuing a range of permits to operate in the City Centre and Crown Street Mall
  • Supporting and enhancing existing retail and commercial businesses in the City Centre
  • Working to deliver a vibrant and inviting City Centre
  • Ensuring the city feels safe to the community and shoppers.

To contact the team call (02) 4227 7111 or email  

Looking for a highly visible place to run your next promotion or event?

Crown Street Mall is centrally located, and is a great space to hold events, performances or promotions.  The Mall features a small stage and expansive paved areas boasting a high volume of foot traffic.
Flexible spaces and a diversity of functions both day and night allow people to spend time in the Mall, creating a hive of activity.
We welcome and encourage a range of activities in Crown Street Mall, including: 
  • Events and festivals
  • Fundraising
  • Promotions.
For details, or to apply to hold an event or promotion in Crown Street Mall, please visit our City Centre website.
Wollongong City Council has a Crown Street Mall Activity Policy which covers all categories of events and promotion.

To discuss holding an activity in Crown Street Mall, please contact our City Centre Activations Officer on 4227 7111 or email

Live Sites

The Live Sites program provides local artists, musicians and live street performers with a platform to share their skills and talents with the Wollongong community and its visitors.
To find out more or apply to be part of the program, visit the City Centre website.


Busking is allowed in Crown Street Mall - all you need is an Activity Permit. Please visit the Busking page on the City Centre website for details. 

Busking and Live Sites Map

Filming and photography

Before you can film or hold a photography shoot on Council-owned property or outdoor spaces, you'll need to take a look at the NSW Government Filming Protocol and read over its filming guidelines. You will also need to submit a Filming and Photography Application Form. We recommend putting in this form at least two weeks before the proposed shoot. Visit the Filming and Photography page for more information.

Outdoor Dining

Outdoor eating areas provide a place for customers to enjoy the sights, sounds and atmosphere of the outdoors as well as opportunities for interaction between customers and people on the street.

Council has an Outdoor Restaurant on Public Land Policy​ that has been developed to support and regulate outdoor dining across the city.

For more information or to apply for Outdoor Dining, visit Customer Service Online or call (02) 4227 7111.


Wollongong City offers free Wi-Fi coverage in outdoor areas along Crown Street, between Gladstone Avenue and Corrimal Street (including the Crown Street Mall and Globe Lane) and in the Arts Precinct area (between the Art Gallery and IPAC buildings).

The Wif-Fi has a three-hour time limit and/or a 250Mb download limit per user per day.

If you’re having trouble getting connected, Council has set up a hotline – call 1300 135 302 or visit our Wi-Fi page​.

The Crown Street Mall is a Smoke Free Zone

Council has taken a leading role in helping to create a cleaner, healthier and happier space for people to live and visit.

Open space on public land in the Crown Street Mall is smoke-free.  This includes:

  • Crown Street from Keira Street to Kembla Street
  • Globe Lane (located between Crown Street to Church Street)
  • Globe Way (located between Globe Lane to Burelli Street
  • Church Street from Globe Lane to Court Lane.

There are no designated smoking areas in the Crown Street Mall.  Anyone wishing to smoke will need to move to the areas surrounding the Mall.

Butt out! People no longer want to breathe my smoke in Crown Street Mall...farewell from Nicci Butt

NSW Smoke Free Legislation
The Smoke-free Environment Act 2000 makes a number of outdoor public places smoke-free and also includes a ban on smoking within:
  • 4 metres of a pedestrian entrance to or exit from a public building.  Including: around entrances to public buildings e.g. commercial or business previses, shopping centres, malls and plazas, restaurants, cafes and clubs. Schools and colleges, theatres, cinemas and libraries, accommodation hotels and motels, recreational and sporting facilities as well as childcare facilities;
  • 10 metres of children’s play equipment;
  • public swimming pools and sports grounds; and
  • public transport stops and stations; and
  • outdoor dining areas.

Buildings used only for residential purposes are not covered by the ban on smoking within 4 metres of the building entrance or exit, with the exception of buildings that have an entrance/exit with a commercial use.

Smoking in outdoor dining areas is also prohibited and includes footpaths outside licensed cafes and pubs.

To obtain more information or to make a complaint, contact your local Public Health Unit or the Tobacco Information Line.

NSW Health: Tobacco information line 1800 357 412

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